Terms of Service

By accessing and using the ULTRA Equipment website at ultra-equipment.com (the "Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you should not use the Website.

These Terms apply to all visitors, users, and others who access or use the Website, including buyers submitting quote requests and parties using our catalog and sourcing services.

ULTRA Equipment operates a heavy equipment catalog and sourcing platform. Our services include:

Product catalog: A structured listing of heavy equipment with technical specifications, classifications, and documentation.

Quote requests: A system for submitting Requests for Quotation (RFQ) for equipment listed in our catalog.

Sourcing coordination: Assistance with factory communication, order placement, quality inspection, and logistics coordination.

The Website provides information about machinery and facilitates inquiries. It does not constitute an offer to sell. All equipment transactions are subject to separate purchase agreements with specific terms, pricing, and conditions.

We make reasonable efforts to ensure the accuracy of product specifications, descriptions, and other information displayed on the Website.

However, specifications, features, and availability are subject to change without notice. Manufacturers may update models, discontinue products, or modify specifications at any time.

The information on this Website is provided for general reference and inquiry purposes. Final specifications and availability will be confirmed in your formal quotation.

Images displayed on the Website are representative and may not exactly match the equipment delivered. Color, configuration, and features may vary based on production batch and specifications.

Prices are not displayed on the Website. All pricing is provided through our RFQ process.

Quotations provided in response to your RFQ are valid for the period stated in the quotation document. After this period, pricing and availability may change.

Quoted prices do not include shipping, customs duties, taxes, or other import charges unless explicitly stated in the quotation.

ULTRA Equipment reserves the right to correct pricing errors in quotations. If a significant error is identified after order confirmation, we will notify you and offer the option to proceed at the corrected price or cancel the order.

Submitting a quote request through the Website does not constitute a binding order. It is a request for pricing and availability information.

A binding purchase agreement is formed only when both parties have signed a formal purchase order or sales contract with agreed terms, specifications, and payment conditions.

You are responsible for ensuring that the specifications in your quote request accurately reflect your requirements. We are not liable for equipment ordered based on incorrect specifications provided by the buyer.

The Website and its contents, including text, images, graphics, logos, product data, and software, are the property of ULTRA Equipment or its content suppliers and are protected by copyright and other intellectual property laws.

You may view and download materials from the Website for personal, non-commercial use related to evaluating equipment for potential purchase. You may not reproduce, distribute, modify, or republish Website content without our written permission.

The "ULTRA" name, logo, and ULTRA model naming system are proprietary. Use of these marks without authorization is prohibited.

When using the Website, you agree not to:

Provide false or misleading information in quote requests or contact forms.

Attempt to access restricted areas of the Website or its underlying systems.

Use automated tools to scrape, crawl, or extract data from the Website without permission.

Interfere with the operation of the Website or its hosting infrastructure.

Use the Website for any unlawful purpose or in violation of these Terms.

The Website and its contents are provided on an "as is" and "as available" basis. ULTRA Equipment makes no warranties, express or implied, regarding the accuracy, completeness, or reliability of any information on the Website.

To the maximum extent permitted by law, ULTRA Equipment shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or reliance on information provided herein.

Our total liability for any claim related to the Website shall not exceed the amount you have paid to ULTRA Equipment in the twelve months preceding the claim, or USD $100, whichever is greater.

The Website may contain links to third-party websites or services. These links are provided for convenience and do not imply endorsement.

ULTRA Equipment is not responsible for the content, privacy practices, or availability of third-party websites. You access them at your own risk.

Shipping terms, delivery timelines, and logistics arrangements are specified in individual purchase agreements and quotations.

Estimated lead times and transit times provided on the Website or in quotations are approximate and subject to change based on production schedules, shipping availability, and external factors.

Risk of loss transfers to the buyer as specified in the applicable Incoterms referenced in your purchase agreement.

Warranty terms for equipment are specified in individual purchase agreements. Standard manufacturer warranties apply unless otherwise negotiated.

Due to the nature of heavy equipment, returns are subject to specific conditions outlined in your purchase agreement. Equipment must not be operated or modified before a return claim is processed.

Claims for defects or non-conformity must be reported within the period specified in your purchase agreement, supported by photographic evidence and detailed descriptions.

These Terms are governed by and construed in accordance with the laws applicable to international commercial transactions.

Any disputes arising from these Terms or your use of the Website shall first be addressed through good-faith negotiation. If negotiation fails, disputes may be submitted to arbitration in accordance with the rules specified in your purchase agreement.

ULTRA Equipment reserves the right to modify these Terms at any time. Changes will be effective when posted on the Website.

Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

We recommend reviewing these Terms periodically for updates.

For questions about these Terms of Service, please contact us:

Email: [email protected]

Or use our contact form at ultra-equipment.com/contact